BOWFLEX ORDER UPDATE
- ENTER SO NUMBER WITH OUT THE “SO-“
- CUSTOMER NAME
- SELECT REQUEST TYPE
- ADD ANY NOTES YOU WOULD LIKE GO CONFIGURE TO SEE IN THE SERVICE ORDER.
CANCELLATION REQUEST – IF YOU SELECT THE REQUEST TYPE TO BE CANCELLATION REQUEST, AN ISSUE WILL BE PLACED IN THE SERVICE ORDER FOR GO CONFIGURE TO REVIEW AND CANCEL THE SERVICE ORDER.
GENERAL UPDATE – IF YOU SELECT THIS REQUEST TYPE A NOTE WILL BE PLACED IN THE SERVICE ORDER FOR GO CONFIGURE TO REVIEW IN THE SERVICE ORDER.
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- Scheduling issues
- Customer’s Availability
- Tracking Update
- Machine Location
- Machine Type
*** If the issue type is not listed above, please follow internal BFX process to be address by tech team.